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Engagement methodology
The IQ Business Group was founded in a quest for professional and service excellence, with people at the heart of this delivery. This value has strengthened as the company has grown. We value our people and treat our clients as our business partners. IQ adopts a management-by-project approach ensuring delivery against client agreed priorities, which are reviewed on a continuous basis. Services provided to strategic clients encompass a wide spectrum; each solution is tailored and specific to the client need, pulling from IQ’s basket of experience, intellectual property (bundled capability), toolsets and methodologies, and appropriate intellectual capital (people and skills). In order to achieve holistic solutions, it is imperative that IQ’s effort is focused on the context of client’s problem or issue, within the specific industry, and in context of its geographic reach. This context allows IQ to identify, within the constraints of client budget, the most appropriate approach to solve their problems and business challenges. It is a consultative process, involving key individuals within the client, with the Group continually referencing quality assurance and project management tensions. Client Confidentiality
 At IQ, client confidentiality is treated with the utmost importance. We adhere to professional rules regarding conflicts of interest and commit to providing client confidentiality.
Client confidentiality is backed by our values and entrenched through legal processes. IQ follows these professional guidelines: · Training and education to ensure staff are aware of the need to keep client information confidential · Strict procedures and sanctions when the wall is crossed · Close monitoring · Ethical code of conduct · Client confidentiality agreements and client disclosure agreements are signed by our staff delivering client projects Our intellectual property is our fundamental asset, and in order for our clients to grow we encourage sharing information in a professional manner.
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