|
enterprise Content management
The IQ Business Group provides implementation expertise for Enterprise Content Management (ECM) technologies that effectively merge both business and technology drivers. ECM solutions are guided by an organisation’s business requirements with the central purpose of leveraging enterprise knowledge assets for competitive advantage. The challenge for the modern organisation is combining tactical business operations and enabling technologies to create meaningful business value for its customers. While automation applied to an efficient operation will magnify business efficiency, automation applied to an inefficient operation will magnify business inefficiencies. An ECM system is capable of managing all unstructured information or content in an enterprise. ECM services is the enabler that will recognise and manage the value of unstructured information assets, through improved access to information, reuse of critical information, creation of an organisational memory and reduced corporate risk. Our Practice Being able to ensure the right information is made available to the right people at the right time is a key component of delivering a sound customer focused business strategy. Content management platforms have become a strategic requirement to ensure relevancy, accuracy, privacy and security of information, making customer related data available and useful. Why IQ?  ECM is not a one size fits all technology and IQ provides the synergistic implementation that ensures appropriate and strategic analysis and planning that is essential for a valuable and useable customer centric solution.
Organisations with appropriately planned and implemented ECM solutions can expect to achieve both immediate and long term benefits. IQ guides clients through the ECM procurement and management process. The essence of our consulting services, include the following phases of the project lifecycle: · Project and Problem Definition · Business Case / Cost Justification · Analysis and Process Design · Product and Vendor Selection · Project and Programme Management · Change Management and Training · Testing · Implementation and Rollout Support As product neutral ECM consultants, we do not sell or support the actual products, choosing rather to offer ECM implementation expertise in order to reduce the risk and time taken to implement ECM systems. Business Process Management
|