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card processes
 Financial Services
In the competitive financial services landscape, it’s imperative for banks to increase customer satisfaction through improved efficiency. Enhanced card processes increase the capacity for a higher volume of cards to be processed on a daily basis and thus create an opportunity for the business to increase their card sales without increasing costs. Consistent value-add involvement within more than one card division of leading financial services companies, has resulted in The IQ Business Group having an in-depth understanding of these environments. Having significant experience, IQ is able to offer clients cost-effective, low-risk, high-return solutions. Over the last six years IQ has developed unique card experience within the process, product and system integration areas in both the Acquirer and Issuer environments. Our Approach Key to The IQ Business Group’s approach to process is the understanding that process is not simply a graphical representation of a sequence of activities performed by the organisation. Instead IQ’s approach to process encompasses a comprehensive approach that views process as a series of value chains spanning the organisation. In card process projects various business process deliverables are completed including service level agreements between affected departments, time standards, roles and responsibilities, security access specification, and capacity plans. Why IQ? IQ is continually evaluating its involvement and is committed to ensuring clients can leverage the distinct abilities we are able to offer. IQ’s consultants, skilled within the financial services’ industry, provide a strong case for flexibility on project demand. IQ is able to differentiate itself from competitors and provide ongoing business value by ensuring solutions implemented are at the lowest possible cost, lowest risk and provide the highest return. Solution Example
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